Integrating AI Agents into Services

A plethora of actors from research and practice alike marvel about the great potential of the application of artificial intelligence (AI), and AI agents in particular. However, when it comes to the hard facts, firms regularly struggle to identify suitable business cases to regain the heavy investments often necessary to develop AI-based offerings.

Hence theses in this topic revolve around factors influencing the successful introduction and utilization of AI agents.

Theses in this center of gravity shall create findings and frameworks with the aim to support users and managers in the structured evaluation and introduction of AI use cases, preferably in the service context. Moreover, theses should examine approaches how users, managers, organizations and AI agents can create alignment between intended and actual activites of AI agents.

 

Level Bachelor, Master, Project Thesis
Language English
Field of Study Business Administration, Information Systems, Management, or related fields
Prerequisites
  • Background knowledge about innovation and service
  • Practical knowledge in using AI agents such as Chat-GPT
  • Interest and basic knowledge about the impact of AI agents on organizations and services
  • Interest in qualitative research
  • No specific technical or coding skills required

Description

The thesis will revolve around the impact of integrating AI agents into services. The particular topic of your thesis will be tailored based on available research projects in the specific timeframe and your background.

Why Choose This Topic?

  • Gain expertise in a cutting-edge topic relevant to modern businesses
  • Develop qualitative research skills applicable to consulting, finance, and innovation management
  • Contribute to a growing field of research with real-world implications

How to Apply

If you are interested, please send the following via mail:

  • CV
  • Transcript of records
  • Short motivation

 

Contact Person

Matthäus Wilga (email: matthaeus.wilga@fau.de)